Regarding this issue, please take the following steps:
1.Make sure that you log in to your account with the correct E-mail address. Once you have created an account with us, we will send you a notification. You may check in your mailbox.
2.Please check your PayPal account to see if you placed the order through PayPal directly. If so, you can find the “Invoice ID” in the payment information, which is your DressLily order number.
Note: If you have ordered through PayPal, your order information will not appear in your DressLily account. Our site will register an account for you with your PayPal email address automatically, and then send the password to your mailbox. So please login in with your PayPal email address and check the order information.
Please feel free to Contact Us if you need further help.