How To Resolve Faulty and Defective Products
At DressLily we are fully committed to collaborate with you and to resolve the issue to your satisfaction.
Please read our warranty terms and conditions here.
To resolve your after-sale issue please contact us with the following details:
1. Please provide us a detailed description of the problem with your item.
2. Please indicate us the item code (displayed on the SKU label) shown on the outer packaging.
3. Please send us clear pictures of the described defect(s) in good lighting
Please set the attachment size below 2MB and only use these formats: gif, jpg, png, bmp, doc, xls, txt, rar, ppt, pdf.
Please contact our Support Center here.