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- Subject: Can I Change Payment Method for Order
Customer: “My order status is waiting for payment (unpaid). I have started to pay by Paypal but I’ve changed my mind. I’d like to pay my current order by credit card. Ca...
- Subject: I Cannot Pay With My Credit Card
“Payment failed” by Credit Card is a common and complicated issue which can be caused by several factors. Please follow the steps below to find it out. Does your card sup...
- Subject: What Are DressLily Payment Methods
We accept a number of secure and convenient payment methods: 1. Credit Card. including Visa, MasterCard, JCB, Discover and Diners. 2. PayPal. T...
- Subject: What If I Don't Have a Paypal Account
That’s ok! You are welcome to order and pay by other payment methods such as Credit Card, Bank Transfer, Western Union etc. For detailed information of payment methods, please ...
- Subject: When Do Customers Get Charged for Their DressLily Order
You will be charged for your order when your payment status is changed to "payment received". Normally, you are likely to be charged on the same day you have ordered....
- Subject: How Can I Verify My Payment to Get My Order Processed
Payment Verification Procedure 1. Why am I being asked to "Verify" my payment ? Because your order has been held for a standard anti-fraud check by Dress...
- Subject: How to Protect My Privacy
Hide any sensitive data such as date of birth that you view as confidential when sending the documents. The name must be shown clearly. Please note that we will not share nor s...
- Subject: What Types of Document Should I Provide
A picture proving your ID and displays the payer’s name such as: - PASSPORT PHOTO PAGE OR - NATIONAL ID CARD OR - DRIVER LICENSE. SHOW the full name , expiry ...
- Subject: Why Does DressLily Ask Me to Verify My Payment
Because your order has been held for a standard anti-fraud check by Dresslily. "But I already gave you my payment details - why do you need anything mor...
- Subject: Why Should I Trust DressLily
We are a registered company that has been around for several years and collaborate with well-known e-commerce service providers such as PayPal and Norton. We are here to work w...