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- Subject: I Forgot Password!
1.Select the " Forgot your password? " option on the Sign In page. 2.Complete the information regarding your registration details and input the verif...
- Subject: I Want to Modify My Password
Under My Account >> Edit Profile, click “Change Password”. You will be able to enter a new&nbs...
- Subject: How To Troubleshoot Login and Password Problems
If you're having trouble logging in, you may be entering incorrect information. Please check the f...
- Subject: Can I Sign In With My PayPal, Facebook or Google Account
Yes, you can log into DressLily with your Facebook, PayPal or Google account. DressLily will not collect any extra data or post anyting on your social media account withou...
- Subject: How to Log In With My Facebook Phone Number
Unfortunately, we do not provide this feature currently.
- Subject: Can DressLily Ship PO Box and APO Addresses
We strongly recommend that you provide a physical address to facilitate order delivery. If you really need to ship the package to a PO BOX then please select Flat Rate Shippin...
- Subject: How To Make Changes in My Shipping Address
There are 2 possibilities: 1.If your order is already paid Please contact us to change the shipping address immediately. Unfortunately, editing your addres at this stage in y...
- Subject: My Address Is Too Long I Can't Add It
Please note the following address rules: 1.You can write a maximum of 35 characters in each line. 2.If your address is longer than 35 characters, please continue on Address L...
- Subject: My Address Does not Include ZIP Code
If your country does not have ZIP CODE, please add “0000” instead.
- Subject: DressLily Advice On Shipping Address
The Shipping address you will input when placing the order is extremely important. Here are some tip...