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- Subject: What Is DressLily Wallet
DressLily Wallet is a fast and secure payment tool, making it easy to stay up-to-date with all your account transactions. It is DressLily’s store credit.
- Subject: Why Can't I View The Wallet Option To Pay For My Order
If you cannot see the DressLily Wallet during the check-out, there are 2 possibilities. 1: Please make sure that you click the button "proceed to checkout". ...
- Subject: Ordering From DressLily
In order to place an order you need to create a DressLily account. No account yet? Please click here &n...
- Subject: Finding My Order Details
You can find your order details (order number and its status) easily by ensuring the following: ...
- Subject: How Do I Check On the Status of My Orders
Please log into your account and click “ My Orders ” as follows:
- Subject: My Order Has Not Been Shipped 7 Days After Payment
Kindly note processing time takes usually 3-7 business days. Please verify that your payment is confirmed...
- Subject: What Is My Order Status
DressLily order statuses and their meanings: Waiting for payment: Please follow these instructions: You haven't paid your order yet. Please feel free to pay your order ...
- Subject: What Is Item Processing Time
After receiving your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending o...
- Subject: When Can I Expect to Receive The Product
International Shipping Dresslily.com ships worldwide to nearly every country accross the global, covering North and South America, Europe, Asia, Africa, Oceania...
- Subject: How To Update My Shipping Address
1. If you have not paid the order: You have to cancel it in your account and place a new one with the correct shipping address. 2. If you have already paid the order: ...